Updated: Aug 27, 2018
We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.” - Russell L. Ackoff, organizational theorist
In my last blog I wrote about how negotiations can help HR leaders reduce the chances of litigation as a result of unhappy and unproductive employees – and how the power of negotiations can turn negatives into positives.
This blog is about using negotiations to create star players in your organization – proactively moving a company forward, not just putting out fires.
While every organization suffers from turnover, lack of communications and unnecessary tasks that can lead to toxic, hostile or dysfunctional workplaces, you undoubtedly have high performers who need the right strategies and tools to become effective leaders and consistent performers.
Fortunately, there’s a proven strategy to help.
Enter negotiations training When you think of negotiations you’re probably reminded of some sticky issues – labor negotiations, contract discussions, separation agreements.
But the same training that makes you a better negotiator also can propel your organization. By offering negotiations training to your star players you can provide them with the skills they need to ultimately work better with other teams, customers, suppliers and supervisors to meet your company’s business goals.
This goes beyond just learning to face another party across the table. Negotiations training can help your leading performers identify long-term goals and ideal outcomes and spot real problems. But they need to have a system to manage all the communications needed for success. That’s where you come in.
As an HR pro, you are asked to direct leadership and talent development. Like all good strategies, you want to know what to do. And you need a way to coordinate who does what, when and how. To identify the real problems and not get distracted by all the non-critical issues that sap your day.
Like any strategic venture, negotiations begin with a plan that includes long-term goals and scenarios.
Here are some things to think about as you consider negotiations training for your star players:
Who are some of the top performers who need a bit more training to excel?
What would be your ideal outcome for the company and them?
What are the potential risks of not training them – could they leave if they don’t feel empowered to lead?
What new skills can be developed as a result of negotiations training – things like conflict resolution and de-escalation, so important in this era of social media.
How can you develop a systematic way to develop those skills so it’s scalable as the company grows and new employees come on board?
By proactively offering negotiating training, you can do your part to develop future leaders while creating a stress-free workplace, more collaboration, and better communication, teamwork and productivity. Everybody wins.
Curious about how to teach and train your best employees on the art of negotiations? Need a system that’s right for you? We can help you with workshops, coaching and consulting to customize a way to for you to plan, execute, manage and debrief any and all negotiations.
Contact us for a free discovery call to harness the power of negotiations training.